Help Desk IT Support Engineer
The objective of our program is to ensure the participants are trained with the required skills and knowledge to ● develop scripts to upgrade endpoint images when the latest versions are released by vendors, investigate and provide escalation support to technicians regarding image sets, analyze results, identify technical or support process improvements, and implement changes, prioritize, schedule, and administer instances where enhancements and defect resolution are required, communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders, test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved, maintain and enhance the performance of all new and existing software and applications across the organization, and provide support for testing new and existing software applications under development or consideration for purchase.
As a Vulnerability Management Engineer, your role will involve implementing the vulnerability management program within the organization. You will be responsible for identifying, assessing, and remediating vulnerabilities across endpoints to ensure the highest level of security. Collaboration with cross-functional teams will be crucial in implementing proactive measures and maintaining a robust vulnerability management process. Additionally, you will be responsible for upgrading and maintaining endpoint images with a focus on automation.
Open to all MOS / ratings / AFSCs.
None
Maryland, Military District of Washington (MDW), Washington DC
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Interview prep for this program▸
- ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
- ▸ "Who will my day-to-day mentor be, and what does week one look like?"
- ▸ "The listing says 151 - 180 days — can that flex to my approved window if my command shortens it?"
- ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
- ▸ Confirm the eligibility notes above — ask exactly what they need from you and when.
- ✓ Your projected start window and separation date (from your profile)
- ✓ Your command's approval status — even "packet drafted" signals you're serious
- ✓ Your civilian-translated resume bullets (generate them here)
- ✓ A written training-plan ask — you'll need it for your packet anyway
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