Technician

The SkillBridge Technician Training Program at Renew Truck provides transitioning service members with hands-on experience in the repair, remanufacturing, inspection, and testing of yard spotter trucks. Over 26 weeks, participants will develop technical knowledge in truck disassembly, component inspection, mechanical and electrical systems, diagnostics, reassembly, quality assurance, and production processes. Participants will also learn company work standards, documentation requirements, productivity expectations, and teamwork necessary for successful employment as a Technician at Renew Truck.

JOB DESCRIPTION Technician  Level 1  Level II  Level III Renew Truck is a spotter truck specialist who repairs and remanufactures yard trucks nationwide. We strive to consistently deliver the products and service that meet or exceed our customers’ expectation by always being in the know, practicing attention to consistency and detail, and delivering value to all. We exist to improve the lives of everyone with whom we come in contact by living out our core values. COMPANY CORE VALUES Core values are our most deeply held beliefs. These beliefs drive all our decisions, and our decisions drive our results. They are a huge part of who we are. As an employee, they must also be a huge part of who you are.  Do the Right Thing: No amount of money is worth betraying a trust. We do what is hard simply because it is right.  Relentless Drive: We do not stop until we achieve our goals.  Customer Focused: We are prepared to take excellent care of our internal and external customers.  Win As A Team: We collaborate, partner and each do our part. We help each other. POSITION GENERAL SUMMARY Primary responsibilities include:  Level I (Entry-level)  Disassembly and cleaning  Assist Technicians II and III  Level II  Independently troubleshoot and perform basic repairs in driveline and electrical faults  Independently repair / change replacement parts  Skilled tool and diagnostic software usage  Assist Technician III  Level III  Independently troubleshoot and perform basic repairs in driveline, electrical faults and A/C  Independently complete entire job  Skilled tool and diagnostic software mastery  Final inspection and completion of final product The Technician reports directly to the Lead Technician. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Do The Right Thing  Follows the published work instructions to every minor detail  Consistently follows established procedures to ensure a safe and efficient operation  Attains the labor times assigned to each task Communicate with Shop Foreman on quotes, estimats, work order status, parts requests, work summary attributes leading to accurate, profitable and timely service  Follow work clock principles  Complete all paperwork and iTrack data entry completely, consistently and accurately  Keep bay area and other areas used clean and organized Renew Truck Job Description Technician Personnel – REV 11162023 Page 2 of 3 Relentless Drive  Remains focused on the task at hand  Meet the weekly production targets  Eliminates waste; pushes to find the greatest efficiencies  Always be improving your labor productivity percentage  Investing your time and attention in growing your knowledge and skills by keeping up to date on current industry trends, equipment upgrades and technology improvements through personal research, attending training classes, and requesting training programs.  Offer ideas to your manager on how to improve the company’s people, processes, and anything else that makes us a better company and place for customers and employees. Customer Focused  Provide assistance to teammates as needed  Looks for opportunities to help in any areas that need help  Other duties as assigned by Shop Foreman  Troubleshoot accurately and provide feedback on expected repairs. Be clear and concise. Give feedback regularly to Shop Foreman.  Keep you work order “stories” in iTrack up to date each time you clock off a job so the Service Manager can be ready with up to date information to give the customer on the repair or remanufacture status.  Complete the repair process from start to finish accurately and under the estimated time, including inspections and service order updates.  Be ready and willing to work overtime hours to get customers vehicles back to them quickly Win As A Team  Help resolve any customer and vehicle issues with your manager.  Contribute to your peers by providing expertise and skill suggestions and diagnosis.  Build others up, contribute a positive attitude, and be a problem solver, not complainer every day in all you do.  Other duties as assigned by direct supervisor. PERFORMANCE STANDARDS  Maintain minimum 85% labor productivity REQUIREMENTS AND QUALIFICATIONS  Level I: Basic mechanic skills  Levels II and III: Required - Skilled tool use knowledge, diagnostic software proficiency, must have own tools; Preferred - 3+ years’ experience in general heavy-duty truck mechanics  Exercises initiative in self-development, employee development and company growth  Self-motivated; measures self against standards of excellence; takes calculated risks to accomplish goals  Excellent planning and organizing skills  Reliable  Innovative  Valid driver’s license • High school diploma or GED preferred • Physical Requirements • Sitting, standing, and walking including ascending and descending stairs • Ability to safely lift up to 50 pounds • Communicating with others to exchange information

91B, 91C, 91D, 91L, 91X - 3521, 3522, 3529 - 2T3X1 - EN, CM - MK

Preferred Military Occupational Specialties (not required): Army 91B, 91C, 91D, 91L; Marine Corps 3521 and 3522; Air Force 2T3X1; Navy EN and CM; Coast Guard MK; or any military occupational specialty involving diesel engines, wheeled vehicle maintenance, heavy equipment, fleet maintenance, or mechanical systems.

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