Zscaler - Job Training Program
Zscalerhasn't added or updated a directory listing in over two years (last activity Jun 14, 2024). Programs like this are sometimes inactive even though they remain listed. Email the POC first, and have a backup option.
Position: Customer Success Manager Mandatory: Cyber Security and/or Network Security ExperienceThe Customer Success Manager will play a key role in driving Customer Success, optimization and upsell of new business opportunities for customers by qualifying and nurturing customers in our rapidly growing business. Zscaler is a SaaS company operating in a high growth market which leverages the Annual Recurring Revenue (ARR) model to fuel its growth. Come and grow your career in the Cloud vertical by helping us enable our customers to achieve success.Responsibilities/What You’ll DoTake ownership of your accounts, be the advocate for, and champion their needs into ZscalerWork with cross-functional teams to own and ensure customer deployments have completed quickly and efficientlyThrough monthly and quarterly interaction become the trusted advisor to your customersWork with the Customer to understand and ensure their business objectives are realized.Work closely with the Field Sales Team on identified opportunities for expansion within your accounts.Through interaction with the Customers, Operational, Management, and Director/CxO levels, ensure all are able to see the value of the serviceAs trusted advisor recommend ways your customer can get more value from the service.Ensure you are aware of your customer’s pain points and coordinate cross functional teams to get the customer the best outcome.Other duties as assigned
Minimum Qualifications3+ years experience in a customer-facing role, such as Solution Delivery, Practice Management, Customer Success Management, Technical Account Management, or Solutions Engineering.2+ years of fundamental knowledge of two or more of the following technologies:Cloud Services Architectures & SolutionsWeb-based Security, Networking, & Infrastructure SolutionsA background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, VPNs, CASB, etc.A background in network transformation technologies such as MPLS, SD-WAN, or WAN Optimization.
IT, Cyber, Network or System Admin, Network or System Engineer
This role is remote
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Interview prep for this program▸
- ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
- ▸ "Who will my day-to-day mentor be, and what does week one look like?"
- ▸ "The listing says 121 - 150 days — can that flex to my approved window if my command shortens it?"
- ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
- ▸ "You list IT — what did interns from those specialties end up doing here?"
- ✓ Your projected start window and separation date (from your profile)
- ✓ Your command's approval status — even "packet drafted" signals you're serious
- ✓ Your civilian-translated resume bullets (generate them here)
- ✓ A written training-plan ask — you'll need it for your packet anyway
Zscaler - Job Training Program
Professional Services Consultants at Zscaler help their customer(s) properly deploy, configure, and operationalize their Zscaler solution throughout the lifecycle of the assigned engagement (usually a minimum of 12…
Zscaler - Job Training Program
Responsibilities:●Responsible for the overall success of all new customer deployments as a single point of contact during the deployment service period.●Build and maintain well-established relationships with key…