Endpoint Services Specialist
The Endpoint Services Specialist is responsible for the preparation, deployment, and lifecycle support of endpoint devices across client and internal environments, ensuring workstations and related endpoint technologies are configured, secured, and delivered according to NetCov standards and client requirements.
Specific job duties include: staging, building, and provisioning endpoint devices using NetCov's standardized deployment tools and procedures; configuring devices through Microsoft Intune, Windows Autopilot, and Jamf to client-specific standards; installing and configuring Windows and macOS operating systems and deploying standard and client-specific application packages according to build documentation; applying system updates, patches, and security configurations during deployment in line with client compliance requirements; conducting quality assurance checks on endpoint builds, resolving configuration issues prior to shipment, and documenting and escalating recurring issues; maintaining asset records including serial numbers, asset tags, and client allocation data and supporting inventory organization and device lifecycle documentation; preparing devices for shipment and supporting return processing and decommissioning workflows under chain-of-custody procedures; assisting Service Desk teams with endpoint-related support requests covering device builds, configuration adjustments, and deployment issues; maintaining endpoint build documentation, client configuration records, and deployment workflows; and identifying opportunities to improve deployment processes and efficiency with feedback to Technical Leads.
Training is conducted onsite at Network Coverage's Danvers, MA facility. No cost to the service member. Participants work full-time (40 hours per week) alongside the Endpoint Services team under the direct mentorship of the Endpoint Services Manager. Full-time employment may be offered upon successful completion based on performance and business need.
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Interview prep for this program▸
- ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
- ▸ "Who will my day-to-day mentor be, and what does week one look like?"
- ▸ "The listing says 61 - 90 days — can that flex to my approved window if my command shortens it?"
- ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
- ✓ Your projected start window and separation date (from your profile)
- ✓ Your command's approval status — even "packet drafted" signals you're serious
- ✓ Your civilian-translated resume bullets (generate them here)
- ✓ A written training-plan ask — you'll need it for your packet anyway