JPI Healthcare Solutions, Inc. - Job Training Program

USAFUSAUSCGUSMCUSNUSSF

Program summary

Tech Support Specialist

Roles & job description

1. Support JPI customers Monday – Friday, from the hours of 8:45AM to 5:15PM NY Eastern Standard Time.2. Receive calls and respond to them politely and effectively.3. Create New Tickets.4. Reply to customer voicemails and emails promptly.5. Keep dealers and customers up to date on the progress with their cases.6. Escalate issues to next-level tech support, with full documentation of the issue and customer.7. Refer to records to identify if customers calling for support are under support and warranty with JPI

Additional notes

n/a

Candidate reviews

No reviews yet. Reviews unlock for candidates 30 days after adding this program to their tracker — integrity over volume.

Interview prep for this program▸

Ask them

▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
▸ "Who will my day-to-day mentor be, and what does week one look like?"
▸ "The listing says 151 - 180 days — can that flex to my approved window if my command shortens it?"
▸ "How do virtual interns stay visible to hiring managers — what worked for past cohorts?"

Bring to the conversation

✓ Your projected start window and separation date (from your profile)
✓ Your command's approval status — even "packet drafted" signals you're serious
✓ Your civilian-translated resume bullets (generate them here)
✓ A written training-plan ask — you'll need it for your packet anyway

Ready to raise your hand?

Two minutes, no resume upload — prefilled from your profile. Logged and tracked; employer silence counts against their public response rate.

Know someone this fits?

Refer a battle buddy. Your link counts visits and applies — and earns the Force Multiplier badge when someone you referred applies.

What this field pays

$32,440 – $61,100 /yr

Typical (median): $38,530/yr

U.S. annual wages (25th–75th percentile) for Sales and Related occupations — Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024. An occupation-group estimate of the field this program leads into, not this employer's offer.

Fact sheet

Location: Virtual — join from anywhere
Duration: 151 - 180 days
Delivery: Virtual
Program type: Job Training Program
Installation: 3555 Veterans Memorial Highway, Suite D
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Added to directory: Dec 26, 2024

Point of contact

Jacqueline Jimenez

Contact about this program →

Mention SkillBridge and your projected start window. Get your command's approval process moving in parallel — see the guide.

On the official DoW directory ↗

See it on the source — opens skillbridge.mil, then search JPI Healthcare Solutions, Inc.. The official directory doesn't link to individual listings, so this is the closest source view.

About the employer

JPI Healthcare Solutions, Inc.

3 programs · in directory since 2024View employer dossier →

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