IT
Network Onboarding Analyst
Looking for an Onboarding Network Analyst to join our team! As an Onboarding Analyst, your primary responsibility is facilitating our customer’s technical transition to the company's award-winning support services smoothly and without interruption. This role will primarily focus on servicing existing customers by working on service cases to add and remove devices to/from the company's monitoring system, as well as ensuring the monitoring system is able to effectively and successfully monitor the customer's managed equipment. Some project support may be required to onboard new customer accounts, as well. This will include CCNA level route switch configuration and troubleshooting. Working with internal and external IT resources, you will be responsible to ensure the client’s continued satisfaction on their way to receiving the company's suite of award-winning services.
Open to all MOS / ratings / AFSCs.
Headlamp provides service members with internships (Headlamp SkillBridge Fellowships) at high-growth tech and dual-use businesses, and at boutique consulting, venture capital, and private equity firms and their portfolio companies. We engineer custom “last-mile” training programs to speed your integration into your employer’s operations. Learn more at www.myheadlamp.com. Online Fellowships consist of at least 50% live, synchronous training with supervisors and assigned mentors.
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Interview prep for this program▸
- ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
- ▸ "Who will my day-to-day mentor be, and what does week one look like?"
- ▸ "The listing says 1 - 30 days — can that flex to my approved window if my command shortens it?"
- ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
- ✓ Your projected start window and separation date (from your profile)
- ✓ Your command's approval status — even "packet drafted" signals you're serious
- ✓ Your civilian-translated resume bullets (generate them here)
- ✓ A written training-plan ask — you'll need it for your packet anyway