Maverick 2
We are seeking a Field Service Representative to integrate deployable communications capabilities on behalf of Air Combat Command (ACC) A2 to provide warfighters with deployable Air Force Sensitive Compartmented Information (AFSCI) capabilities worldwide. GovCIO manages the hardware and software configurations; develops and provides training; and provides field service support on behalf of ACC. As the Subject Matter Expert (SME) FSR you are the primary liaison between the customer and company. You are responsible for the overall function of the deployable communications system for the customer from delivery to deployment. You are the SME in system assembly, installation, and system configuration in accordance with site assessments and schematics. You are the SME in ensuring complete system programming and optimization as part of the installation process and perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components, when necessary. You provide on-site end-user training on system operation, maintenance, and limited troubleshooting. Operate efficiently to conclude all on-site installation, repair, maintenance, and test activities.• Assembles, installs and configures systems and equipment in accordance with site assessments and schematics• Completes system programming and optimization as part of the installation process• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components, when necessary• Provides on-site end-user training on system operation, maintenance and limited troubleshooting • Operate efficiently to conclude all on site installation, repair, maintenance and test activities • Perform troubleshooting and strive to resolve issues • Produce frequent and analytical service reports • Team up with colleagues and pass on important information • Discern customer needs and offer advice or recommendations • Formulate relationships of trust with customers• Troubleshoot and diagnose malfunctions to eliminate problems in minimum time• Maintain effective customer communications and relations• May provide onsite training of customer support personnel• Familiar with SATCOM terminals and Networking equipment• Excellent interpersonal and organizational skills• Ability to work in a team environment and collaborate• Ability to work with the customer on a daily basis to train with the system, deploy the system and troubleshoot the system.• Able to operate independently, self-starter
Mandatory Qualifications • Active TS/SCI Eligibility• 6+ years’ experience o 2-4 years SATCOM experienceo 2-4 years Networking experience• Have experience working with COMSEC items/materials (i.e. Type 1 encryptors, SKLs, KGs, etc.)• DoD 8140.01 IAT Level II (Sec+CE, SSCP, CND, CCNA Security, etc.) Desired Qualifications • Experience with DoD deployed communications• Experience with DoD NIPR, SIPR, and JWICS Networks• Experience with DISA SAR and GAR processes
In-person in Texas
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Interview prep for this program▸
- ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
- ▸ "Who will my day-to-day mentor be, and what does week one look like?"
- ▸ "The listing says 151 - 180 days — can that flex to my approved window if my command shortens it?"
- ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
- ✓ Your projected start window and separation date (from your profile)
- ✓ Your command's approval status — even "packet drafted" signals you're serious
- ✓ Your civilian-translated resume bullets (generate them here)
- ✓ A written training-plan ask — you'll need it for your packet anyway