SKILLBRIDGE.MIL DATALAST SYNC 2026-09-24
SkillBridgeConnectby Civic HackingPrograms
Programs / Department of Homeland Security (DHS) - U.S. Customs and Border Protection (CBP)
In official directorySynced 2026-09-24

Program Manager

USAFUSAUSCGUSMCUSNUSSF
Program summary

DoW SkillBridge Internship OpportunityProgram Manager - Action Officer (GS-14)U.S. Customs and Border Protection (CBP)Office of Human Resources Management (HRM)LOCATIONWashington, D.C. IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESThis position is responsible for providing strategic advice and executive level support to senior leaders by evaluating programs, recommendations, and reports requiring CBP/HRM Chief of Staff (CoS) review and approval. Ensures organizational goals and objectives are effectively incorporated into executive correspondence, communications, and engagements with agency managers and program officials. Exercises sound judgment, initiative, and leadership in representing CBP and HRM programs, priorities, and initiatives. The selectee will report to the CBP/HRM CoS and often works directly with the CBP/HRM Assistant Commissioner and Deputy Assistance Commissioner (DAC). The incumbent will be privy to confidential and sensitive information, so discretion and integrity are critical. While they won’t do formal briefings, they will develop project plans and procedures, gather and consolidate information, and provide status updates to CBP/HRM leadership. The incumbent will also back-up the Chief of Staff, so they will likely be involved in scheduling and coordinating meetings and drafting messages and documents. The position provides a great opportunity to work closely with senior leaders and to learn about CBP and human resources. Critical qualifications include attention to detail, information management, written communication, interpersonal skills and teamwork, and integrity. It is a non-supervisory position, but the incumbent is often acting at the direction of, and on behalf of leadership. It would be great to find someone who has served in a similar role in the military. How to Apply:Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP SkillBridge – Action Officer (GS-14) – Washington (DC).

Roles & job description

DoW SkillBridge Internship OpportunityProgram Manager - Action Officer (GS-14)U.S. Customs and Border Protection (CBP)Office of Human Resources Management (HRM)LOCATIONWashington, D.C. IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESThis position is responsible for providing strategic advice and executive level support to senior leaders by evaluating programs, recommendations, and reports requiring CBP/HRM Chief of Staff (CoS) review and approval. Ensures organizational goals and objectives are effectively incorporated into executive correspondence, communications, and engagements with agency managers and program officials. Exercises sound judgment, initiative, and leadership in representing CBP and HRM programs, priorities, and initiatives. The selectee will report to the CBP/HRM CoS and often works directly with the CBP/HRM Assistant Commissioner and Deputy Assistance Commissioner (DAC). The incumbent will be privy to confidential and sensitive information, so discretion and integrity are critical. While they won’t do formal briefings, they will develop project plans and procedures, gather and consolidate information, and provide status updates to CBP/HRM leadership. The incumbent will also back-up the Chief of Staff, so they will likely be involved in scheduling and coordinating meetings and drafting messages and documents. The position provides a great opportunity to work closely with senior leaders and to learn about CBP and human resources. Critical qualifications include attention to detail, information management, written communication, interpersonal skills and teamwork, and integrity. It is a non-supervisory position, but the incumbent is often acting at the direction of, and on behalf of leadership. It would be great to find someone who has served in a similar role in the military. How to Apply:Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP SkillBridge – Action Officer (GS-14) – Washington (DC).

Eligibility notes

DoW SkillBridge Internship OpportunityProgram Manager - Action Officer (GS-14)U.S. Customs and Border Protection (CBP)Office of Human Resources Management (HRM)LOCATIONWashington, D.C. IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESThis position is responsible for providing strategic advice and executive level support to senior leaders by evaluating programs, recommendations, and reports requiring CBP/HRM Chief of Staff (CoS) review and approval. Ensures organizational goals and objectives are effectively incorporated into executive correspondence, communications, and engagements with agency managers and program officials. Exercises sound judgment, initiative, and leadership in representing CBP and HRM programs, priorities, and initiatives. The selectee will report to the CBP/HRM CoS and often works directly with the CBP/HRM Assistant Commissioner and Deputy Assistance Commissioner (DAC). The incumbent will be privy to confidential and sensitive information, so discretion and integrity are critical. While they won’t do formal briefings, they will develop project plans and procedures, gather and consolidate information, and provide status updates to CBP/HRM leadership. The incumbent will also back-up the Chief of Staff, so they will likely be involved in scheduling and coordinating meetings and drafting messages and documents. The position provides a great opportunity to work closely with senior leaders and to learn about CBP and human resources. Critical qualifications include attention to detail, information management, written communication, interpersonal skills and teamwork, and integrity. It is a non-supervisory position, but the incumbent is often acting at the direction of, and on behalf of leadership. It would be great to find someone who has served in a similar role in the military. How to Apply:Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP SkillBridge – Action Officer (GS-14) – Washington (DC).

Additional notes

DoW SkillBridge Internship OpportunityProgram Manager - Action Officer (GS-14)U.S. Customs and Border Protection (CBP)Office of Human Resources Management (HRM)LOCATIONWashington, D.C. IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESThis position is responsible for providing strategic advice and executive level support to senior leaders by evaluating programs, recommendations, and reports requiring CBP/HRM Chief of Staff (CoS) review and approval. Ensures organizational goals and objectives are effectively incorporated into executive correspondence, communications, and engagements with agency managers and program officials. Exercises sound judgment, initiative, and leadership in representing CBP and HRM programs, priorities, and initiatives. The selectee will report to the CBP/HRM CoS and often works directly with the CBP/HRM Assistant Commissioner and Deputy Assistance Commissioner (DAC). The incumbent will be privy to confidential and sensitive information, so discretion and integrity are critical. While they won’t do formal briefings, they will develop project plans and procedures, gather and consolidate information, and provide status updates to CBP/HRM leadership. The incumbent will also back-up the Chief of Staff, so they will likely be involved in scheduling and coordinating meetings and drafting messages and documents. The position provides a great opportunity to work closely with senior leaders and to learn about CBP and human resources. Critical qualifications include attention to detail, information management, written communication, interpersonal skills and teamwork, and integrity. It is a non-supervisory position, but the incumbent is often acting at the direction of, and on behalf of leadership. It would be great to find someone who has served in a similar role in the military. How to Apply:Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP SkillBridge – Action Officer (GS-14) – Washington (DC).

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Interview prep for this program▸
Ask them
  • ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
  • ▸ "Who will my day-to-day mentor be, and what does week one look like?"
  • ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
  • ▸ Confirm the eligibility notes above — ask exactly what they need from you and when.
Bring to the conversation
  • ✓ Your projected start window and separation date (from your profile)
  • ✓ Your command's approval status — even "packet drafted" signals you're serious
  • ✓ Your civilian-translated resume bullets (generate them here)
  • ✓ A written training-plan ask — you'll need it for your packet anyway
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