Communications Specialist - internship — Department of Homeland Security (DHS) - U.S. Customs and Border Protection (CBP)

Program summary

Department of War (DoW) SkillBridge InternshipStrategic Communications Specialist (GS-13)U.S. Customs and Border Protection (CBP)Office of Facilities and Assets Management (OFAM)LOCATIONWashington (DC)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPlanning, researching, writing, and editing internal and external publications and guidelines to keep employees informed about current OFAM programs, priorities, and initiatives within OFAM. Developing communication products may include executive remarks, mass mailings, SharePoint maintenance, improvements, fact sheets, newsletters, posters, reports, press releases surveys, and presentations. Partnering with internal subject matter experts and CBP communications offices to identify, develop, and recommend effective techniques to communicate operational policies, procedures, and information tailored to unique external audiences. Developing, implementing, and evaluating the effectiveness of OFAM communications strategies, materials, and programs that support and promote enhanced engagement with OFAM stakeholder communities. Handling, drafting, reviewing, and packaging correspondence, communications, and messaging - including pre-decisional supervisor messaging, FOUO, personnel, and other sensitive content on behalf of the Assistant Commissioner, Deputy Assistant Commissioner, and Chief of Staff. Serving as a liaison for multiple offices across CBP, to include the Office of Congressional Affairs and the Office of Public Affairs.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: DoW SkillBridge – OFAM – Strategic Communications Specialist (GS-13) – Washington (DC)

Roles & job description

Department of War (DoW) SkillBridge InternshipStrategic Communications Specialist (GS-13)U.S. Customs and Border Protection (CBP)Office of Facilities and Assets Management (OFAM)LOCATIONWashington (DC)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPlanning, researching, writing, and editing internal and external publications and guidelines to keep employees informed about current OFAM programs, priorities, and initiatives within OFAM. Developing communication products may include executive remarks, mass mailings, SharePoint maintenance, improvements, fact sheets, newsletters, posters, reports, press releases surveys, and presentations. Partnering with internal subject matter experts and CBP communications offices to identify, develop, and recommend effective techniques to communicate operational policies, procedures, and information tailored to unique external audiences. Developing, implementing, and evaluating the effectiveness of OFAM communications strategies, materials, and programs that support and promote enhanced engagement with OFAM stakeholder communities. Handling, drafting, reviewing, and packaging correspondence, communications, and messaging - including pre-decisional supervisor messaging, FOUO, personnel, and other sensitive content on behalf of the Assistant Commissioner, Deputy Assistant Commissioner, and Chief of Staff. Serving as a liaison for multiple offices across CBP, to include the Office of Congressional Affairs and the Office of Public Affairs.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: DoW SkillBridge – OFAM – Strategic Communications Specialist (GS-13) – Washington (DC)

Additional notes

Department of War (DoW) SkillBridge InternshipStrategic Communications Specialist (GS-13)U.S. Customs and Border Protection (CBP)Office of Facilities and Assets Management (OFAM)LOCATIONWashington (DC)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPlanning, researching, writing, and editing internal and external publications and guidelines to keep employees informed about current OFAM programs, priorities, and initiatives within OFAM. Developing communication products may include executive remarks, mass mailings, SharePoint maintenance, improvements, fact sheets, newsletters, posters, reports, press releases surveys, and presentations. Partnering with internal subject matter experts and CBP communications offices to identify, develop, and recommend effective techniques to communicate operational policies, procedures, and information tailored to unique external audiences. Developing, implementing, and evaluating the effectiveness of OFAM communications strategies, materials, and programs that support and promote enhanced engagement with OFAM stakeholder communities. Handling, drafting, reviewing, and packaging correspondence, communications, and messaging - including pre-decisional supervisor messaging, FOUO, personnel, and other sensitive content on behalf of the Assistant Commissioner, Deputy Assistant Commissioner, and Chief of Staff. Serving as a liaison for multiple offices across CBP, to include the Office of Congressional Affairs and the Office of Public Affairs.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: DoW SkillBridge – OFAM – Strategic Communications Specialist (GS-13) – Washington (DC)

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Interview prep for this program▸

Ask them

▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
▸ "Who will my day-to-day mentor be, and what does week one look like?"
▸ "The listing says 91 - 120 days — can that flex to my approved window if my command shortens it?"
▸ "Is relocation expected for a full-time offer, or can I convert where I am?"

Bring to the conversation

✓ Your projected start window and separation date (from your profile)
✓ Your command's approval status — even "packet drafted" signals you're serious
✓ Your civilian-translated resume bullets (generate them here)
✓ A written training-plan ask — you'll need it for your packet anyway

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