IT Internship - Internship Program
This full-time, 90–180-day internship (M–F, 9 AM–5 PM) Through hands-on projects and guided learning, you’ll explore every layer of desktop and network support—from fixing broken hardware to troubleshooting software, managing tickets, and ensuring smooth day-to-day operations.
The Desktop Support Internship at Bentex Group provides structured, on-the-job training under the guidance of the desktop support engineering team. Over the course of the program you can expect to be involved in the followingDesktop Support – onboarding, ticketing systems, and service desk workflowsHardware Troubleshooting – diagnosing, repairing, and upgrading laptops, desktops, and peripheralsSoftware Troubleshooting – resolving OS/application issues, patching, and installsNetwork & Security – assisting with connectivity issues, user access, and basic security protocolsHelp Desk Operations – managing incidents, documenting fixes, and providing end-user trainingDaily responsibilities will include:Tier 1- 3 desktop support for end-users across multiple locations with hands-on troubleshootingConfiguring and maintaining workstations and mobile devicesMonitoring network activity and escalating issues as neededLogging, prioritizing, and closing help desk ticketsCollaborating with the IT team to improve service delivery
Any potential candidates must be within the NY or NJ region for this position.
Additional information about the position may be requested prior to finalizing the internship.
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Interview prep for this program▸
- ▸ "How many of your past SkillBridge interns received full-time offers?" — a serious program knows the number.
- ▸ "Who will my day-to-day mentor be, and what does week one look like?"
- ▸ "The listing says 151 - 180 days — can that flex to my approved window if my command shortens it?"
- ▸ "Is relocation expected for a full-time offer, or can I convert where I am?"
- ▸ Confirm the eligibility notes above — ask exactly what they need from you and when.
- ✓ Your projected start window and separation date (from your profile)
- ✓ Your command's approval status — even "packet drafted" signals you're serious
- ✓ Your civilian-translated resume bullets (generate them here)
- ✓ A written training-plan ask — you'll need it for your packet anyway